CURRENT INFO

We can welcome everyone again in our rental chalets and apartments. Here you will find all the guidelines and measures we take for a safe stay.

WHAT IF YOU NEED TO CANCEL DUE TO COVID-19

  • If your stay cannot continue because the campsite is still compulsorily closed, you can keep the amount already paid for a new reservation (validity period: 1 year).
  • In case of infection of yourself or your family members, you must of course stay at home. Then the same rules apply as for mandatory closure of the campsite.

FOREIGN GUESTS

MEASURES UNTIL 30/06/21

Foreign guests must register 48 hours before arrival via the PUBLIC HEALTH PASSENGER LOCATOR FORM and have a negative PCR test (<72 hours old) when traveling to Belgium from a red zone. The color codes per country can be found here.

All details about the current regulations can be found on this website.

People who arrive by car and stay in Belgium for less than 48 hours are exempt from the PCR and quarantine requirements.

The measures you must respect when returning depend on the country and it is best to request them in advance.

MEASURES STARTING FROM 01/07/21

All details about the current regulations can be found on this website.

The European digital corona certificate will be used in all EU countries from 1 July and is proof that someone has been vaccinated against corona, has tested negative for corona or has recovered from corona.

Arrival from green or orange zone: no obligation to test or quarantine.

Arrival from red zone: if you have a digital corona certificate with full vaccination (+ 2 weeks), a recent negative PCR test (from 12 years old) or recovery certificate, you do not have to be quarantined.

The recent test must not be older than 72 hours before arrival in Belgium.

The color codes per country can be found here.

Passenger Location Form will be preserved: the Passenger Location Form will be preserved. When traveling to Belgium, foreign guests must register 48 hours before arrival using this form.

CHECK-IN AND CHECK-OUT

  • Check-in: from 14:00
  • Check-out: before 10:00

Please respect these hours of check-in and check-out so that we have sufficient time to do a thorough control. Our apologies if your accommodation is therefore free a bit later than expected.

CHECK-IN

To avoid big crowds at the reception we work as much as possible with self-checkin. This means that we leave your keys, information brochure, garbage bags and wificodes in your rented accommodation.

We contact you some days before arrival to make arrangements on this. Please choose a quiet moment at the reception the latest one day after your arrival to pay the warranty.

CHECK-OUT

You can leave the keys in the letterbox (opposite the reception). Leave all windows and the (slide)door open so that your accommodation can ventilate.

Please give us a call to let us know the accommodation is free and we can then discuss the reimbursement of the warranty.

CLEANING

  • Before your arrival the accommodation is cleaned thoroughly and all contact points are disinfected.
  • The mattress covers and pillow protectors are renewed for each reservation. These are disposable and are only used once.
  • At the end of your stay you can do the end cleaning yourself or you can ask us to do it. When you clean yourself we expect a thorough cleaning of all the rooms. You can disinfect but this is not obligatory as we do this ourselves everywhere.
  • Please book the end cleaning at least 3 days in advance so we can plan the required staff.

DIRECTIVES

  • The use of bed linen (sheet, duvet cover, pillow cover) is obligatory (this can be your own or you can rent it from us).
  • Cleaning materials for a normal thorough cleaning are provided.
  • Disinfectant is not provided but we use this for each change of guests.
  • All used kitchen utensils need to be cleaned toroughly.
  • Make use of your own sanitary facilities in the accommodation instead of the public facilities.